Privacy Policy

Last updated: October 2026

1. What we collect
  • Account info: your email address, used for login and communication
  • Payment info: handled entirely by Stripe — we never see or store your card details ourselves
  • Usage data: the client sites and prompts you create, generation and lead-search counts
  • Lead search data: business names, addresses, and phone numbers you search for via Google Places
  • Mobile numbers: your own, if you enter one to receive text alerts, and those of people who contact a business you run through Sitebric — see section 4
2. How we use it

We use your data to operate your account, generate and store your client websites, process billing through Stripe, and improve Sitebric over time. We don't sell your personal data to third parties.

3. Third-party services

Sitebric relies on a few third-party services to operate: Supabase (database and authentication), Stripe (payment processing), Anthropic (AI site generation), Google Places (lead search), Twilio (phone calls and text messages), Resend (email), and Vercel (hosting). Each of these providers processes relevant data as part of delivering their service to us, under their own privacy policies.

4. Text messages (SMS)

Sitebric sends text messages through Twilio, from the phone number belonging to the business the message is about. Mobile numbers reach us two ways: a Sitebric customer enters their own number in their dashboard in order to receive alerts about their own account, or a customer of one of those businesses provides theirs by calling the business, texting it, or submitting its website contact form. We do not buy, rent or scrape phone numbers, and we do not send promotional or cold outreach messages.

Depending on the account, those messages may include:

  • Call summaries, missed-call alerts, appointment requests and website lead notifications, sent to the business owner
  • A booking link, sent to a caller who asked for one during a call they placed
  • A text back after an unanswered call, an appointment confirmation, or a follow-up inviting a review

Message frequency varies with how busy a business is. Almost every message is sent in reply to a call, a text or a form submission, so there is no fixed schedule. Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Text messages are sent under the registered sender brand Sitebric. Every message identifies Sitebric as the sender alongside the business the message is about, so you always know both who is contacting you and which service delivered it.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers collected for text messaging, and consent to receive those messages, are shared only with Twilio, as the provider that delivers the message.

5. Data retention

We keep your account data as long as your account is active. If you delete your account from the Settings tab, your client sites, profile, and authentication record are permanently removed from our systems.

6. Your rights

You can view, edit, or delete your client sites anytime from your dashboard, and delete your entire account and all associated data from Settings. If you have questions about your data, contact us at the email below.

7. Cookies

Sitebric uses cookies to keep you logged in securely. We don't use tracking cookies for advertising purposes.

8. Children's privacy

Sitebric is not directed at children under 13, and we don't knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy occasionally. Continued use of Sitebric after changes means you accept the updated policy.

10. Contact

Questions about your data or this policy? Reach out at support@sitebric.com.

Sitebric is an independently operated company.